Admit it or not, you are treating your headphones harshly, too! Check app settings. Location Check that your audio source is on and working. OK, I don't know what happened but now one set of headphones is working for the kindle. Beats headphones are known for the superior quality of music they deliver to your ears. Unless your port on the desktop interface is a combo mic/audio out port, you're not going to make the Apple headset work no matter what work around you perform. If you still hear distorted sound, try a different audio source and an alternate cable. After examining your Beats, your technician will confirm the total costs for repair or replacement. Make sure the 3.5 mm audio jack is fully plugged in. No audio cables, additional cables, AC adapter, cases, manuals, or original packaging included. So the microphone on your 3.5mm wired headset isn't working when you plug it into your computers headphone jack? Copyright © 2020 Apple Inc. All rights reserved. Having trouble with your audio? I ordered the Beats Solo 2 RED headphones but Tech Venture sent me BLACK Beats Studio 2 headphones. Self Support > Headphones > Beats Connect with a Tech Pro any time for expert help. Regardless of the cause, it is still undeniable that headphones can be repaired. Make sure there's … Buying the beats X was a waste of SG$198. Try again later. VisionTek Folding Stereo Headphones with Detachable Cable -BLACK - Stereo - Black - Mini-phone - Wired - 32 Ohm - 20 Hz 20 kHz - Over-the-head Visiontek $18.99 reg $19.99 Tell us how to help you better. Make sure that the headset plug is securely connected and that the socket is clean and clear. For multi-press functions, vary the speed of presses when you use the remote/mic. They pick bits of dirt, sweat, and dust. In case Headphones are not working on your computer, take a look at the bottom right corner of your screen and see if the Speaker shaped Sound Icon is visible in the taskbar (Near Notification area). Make sure the straight-end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source. These issues occur when one of the jack port’s mechanical triggers is stuck halfway, causing one of your headphone speakers to malfunction. I was prepared to be okay with it but I tried them on and they were the over ear - which is way too big for me - and the left headphone was SO quiet it didn't even sound like it was working. Check that your audio source is on and working. How to Replace the Main Wire in Beats Solo 2 Wired Headphones (Right Side Not Working) If the right side of your Solo 2 wired headphones has stopped working, there is a good chance that you need a new main wire. To repair the headphones you will need a soldering kit and a multimeter. Reset Studio3 Wireless Hold down the power button and volume down button for 10 seconds. I tried the headphones on my computer and they worked but when plugged into the Kindle the sound continues to come from the speakers. We have the best vendors that ship your parts here from the USA making it easier for you to order replacements from a one-stop shop to fix your Beats headphones. They would not work but now one set is working. Still having issues with your headphones? The straight input connects to your headset, and the L-shaped input connects to your audio device. Pricing and terms might vary at other service providers. Follow these tips to clean your beats headphones. Sound troubleshooting – Beats headphones and earphones. First, you have to make sure that the headphones have sufficient charge. First, Isolate the Problem. Make sure there is no gunk or debri near any of the ports. Even a high-end brand like Beats Headphones is compatible to such repairs. Your beats headphones collect a ton of dirt after staying all day on your head. Beats Ep Wired On-Ear Headphones - Battery Free For Unlimited Listening, Built In Mic And Controls - Black 4.5 out of 5 stars 4,085 $91.99 $ 91 . Your headphones are now reset and ready to be set up with your devices again. Here are the steps you need to take to repair your headphones. They're just not iPhone 7 or iPhone 7 Plus compatible. The straight input connects to your headset, and the L-shaped input connects to your audio device. Make sure the 3.5 mm audio jack is fully plugged in. Beats by Dre customer service is here to help every step of the way - from purchasing to troubleshooting, we've got you covered. Hold down the power button and volume down button for 10 seconds. You can access the battery housing by twisting the circular piece of plastic with the Beats logo that is on the side of the headphones with the audio cable jack. Even though they are a bit expensive than the others, they are worth every penny for their great quality. Go to your Mac. After buying these headphones, some of the users have complained that the one side of their Beats headphones is not working. The main wire runs from one side of the headphones to the other and is a common failure point for the Solo 2 wired headphones. Try these things next: Thanks for the feedback. When the lights stop flashing, your headphones are reset. Some apps, particularly those that record audio, or that are chat applications, … The sound is trash (No bass) compared to the other devices, it is way more expensive than it is worth, it is not sweat proof (so whenever I'm using it I need to be worried about getting it wet), and now I can only use it when the device "feels like working". I'm sorry to have troubled you. Hold the multifunction and volume down buttons for eight seconds. I want to be able to speak and listen at the same time like we do on laptop. This is because we use these accessories frequently. Make sure your headphones are not plugged in to your USB charging cable. Desktop PC's generally have separate mic and headphone in\output sockets (mono for mic and stereo for speaker), and the front panel. Find answers here. Very poor quality and not even what I ordered. How to fix it The Right ear does not work. Check that the microphone—located on the back of the remote—isn’t blocked or covered. Learn how to fix your Beats Headphones in these simple steps. Only plays music from the left ear. The inline remote/mic may have limited functionality with devices that don’t run iOS. This sequence happens three times. All of the Fuel Gauge LEDs blink white, then one LED blinks red. United States, Reset your Beats on-ear or over-ear headphones. UK English Using the Remote Mic Beats Studio headphone comes equipped with a remote mic which gives you more freedom to control your phone or music player. Beats Solo2 Wired Headphones - Gloss White (NO AUDIO RIGHT EAR) Includes headphones only. Reset your Beats on-ear or over-ear headphones If you’re having sound, Bluetooth, or charging issues with your headphones, try resetting them. Oops, something's not right. sockets are where a headset\headphone is most commonly connected, but laptops\phones tend to have a single socket combining the two, which probably explains why the headset is working on your phone and not on the PC. According to the troubleshooting page on the Beats website the in-line cable buttons may have limited compatibility with non-iOS devices or devices that do not have the latest software installed. As I Understand the beats headphones is not recognized by laptop though other headsets work fine, Don't worry as I have a few steps to help you out: Check the following issues to troubleshoot headphones or a headset: Software: If the device came with software, make sure it is installed properly and is compatible with Windows 8. so i got the free pair of headphones from cyberpower but when i plug them into the front of my computer (phanteks enthoo pro m) i hear nothing. Page 10 UK English Play or pause a song or video: Press and release the centre button. Your Studios will automatically power on after a successful reset. Unlike some headphones, Beats Studios will not work without batteries. If your audio source is a computer or laptop, try adjusting the configuration settings. The buttons on the cable do not work with every audio device. Think they are the last version before the wireless ones came out Speaker, Cable repairs and other Beats solo wired headphone repairs quickly. Press and hold the power button for 10 seconds. If you have a pair of Solo 2 Headphones which have one side not working, this is usually due to a broken wire in the headphone. When the Fuel Gauge flashes, release the buttons. everything has been running fine except for the sound. But every time i tried to use my mic the audio stops and mic works and same vice versa. If your audio source is a computer or laptop, try adjusting the configuration settings. Copyright © 2020 Apple Inc. - All rights reserved. Make sure there's no damage to the headset. How to Clean Beats Headphones after Working out. First with the help of a flat head screw driver take of the ear pad carefully. Quote Reply Topic: headphones not working Posted: 20 Feb 2017 at 8:52am: hey so i got my pc recently. Almost all of our Beats solo wired Speaker, Cable repairs are processed within 2-5 working days. If you’re having sound, Bluetooth, or charging issues with your headphones, try resetting them. If you're using your Beats with a computer, make sure that your computer microphone is set to the correct input source. Make sure there isn't anything that may … Oscar, another possible solution is replacing the batteries. Beats by Dre unveiled their brand new headphones for those who love listening to wired headphones. A splitter is … The prices for damage, battery service, and lost Beats are for repairs made by Apple. Make sure that the headset plug is securely connected. Your device can already detect your Beats Wireless Headphones once this happens. Remember to install the latest software updates on your device. Now we may not personally repair the Apple Beats headphones ourselves, but we’ve worked on putting together all the parts you need to get your Apple Dre Beats headphones fixed. Before moving on to all the software-based fixes we’ve listed below, it’s … How to instructions to get the most out of your Beats Powerbeats3, Studio3, Solo2, and Solo3 wireless and wired headphones, from set up to fixing sound issues. Look over your Beats Studio3 headset and RemoteTalk cable. Hold the power button on the left part of the headphones for four seconds until the LED indicator flash. Both the headphones you're looking at/tested all rely on a band layout different from that used on the desktop. The red and blue indicator lights alternate three times. If your headphones are functioning well when the aux cable jack is plugged in but start working only on one side when you shift to wireless mode, you may be dealing with a halfway point issue. Thank you for your time. Hold down the volume down button and the power button for 10 seconds. Bluetooth headset connected but mic not working Hi there I connected my Bluetooth headset to my windows 10 pc, its shows when connected " voice and music connected". Remove all accessories and restart your phone or tablet. We appreciate it! Headphones Not Working In Windows 10 This issue may show up after a Windows Update, or headphones may just stop working on a specific device but continue to work on others. Try using another power source or a different cable. Therefore to keep your beats in good shape you should clean them properly and care for them. Thanks for the feedback. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law. 99 $129.95 $129.95 States, reset your Beats with a computer, make sure there 's … how to fix Beats... Try resetting them unlike some headphones, some of the headphones you will need a soldering kit a., battery service, and lost Beats are for repairs made by Apple great.... 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